What You Can Requestĭocument Collaboration Documentation and Service Information Links After your request is submitted, you will receive a confirmation email. Once in the catalog, click on "Skype Phones" and select the appropriate option under "Type," then select the appropriate action. After logging in, click on the "Voice Services Catalog" link in the upper-left side of your screen. To request Skype for Business, submit a request via the SerVU Voice Services Catalog.Ĭlicking the link above will take you to a login page. To report an issue please submit a ticket & include the following information: If you want to ensure that you are not disturbed, you can override this setting with a click of your mouse and appear as “away” or “offline” if you so choose. This feature also allows you to check an individual’s availability before calling. The most common statuses are: "Available," "Busy," "In a Call," "Do Not Disturb," "Away," and "Offline." For example, whenever you have a meeting scheduled, you will automatically appear as “in a meeting” without needing to remember to change it yourself. You can search for any Vanderbilt employee by name in Skype without needing to search for them in People Finder.įinally, Skype synchronizes your availability with your Outlook calendar. Skype offers the ability to save and organize your phone contacts as you would with your email address book. If you use a laptop, your office phone travels with you wherever you go and can be used whenever you are logged in and connected to the internet. However, sharing your computer screen is only enabled if you intentionally activate it during the call. You can also share your computer’s screen(s) with users as part of a call. Skype also integrates telephone, voicemail, email, instant messaging (with optional video), online meetings, and conference calls. When a voicemail is left for you, Skype places a message in your email with the voice message as an audio attachment, enabling you to listen to your voicemails from any smartphone connected to Vanderbilt’s email server.
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A voicemail message left for you can be retrieved through the Polycom handset, the Skype software on your computer, and/or through your Vanderbilt email account.
Skype for Business also provides individual, personalized voicemail. This feature eliminates the need to give out your personal number for anything Vanderbilt-related. Skype for Business can even simultaneously ring other phone numbers, allowing you to not be in the office to make or receive calls from your office phone number. You may also use one of the available headsets or Polycom handsets which connect to your computer. You can use Skype for Business with your computer’s default microphone and speakers. The advantage to Skype for Business is the ability to connect to your phone and voicemail from almost anywhere.Īll features of Skype for Business can be controlled through your computer’s software, including dialing and answering calls.
Skype for Business provides telephone service over computer/data networks using IP (Internet Protocol) telephony, also known as Voice Over IP (VOIP). Skype for Business is available to Vanderbilt University and Medical Center faculty, staff, and students. Skype for Business is an enterprise instant messaging, voice communication, web-conferencing, and collaboration suite.
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